FAQ's

1. Do you offer international shipping?

Yes, we offer international shipping. Please note that additional shipping charges may apply based on your location.

2. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal.

4. What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item(s) for a full refund or exchange. Please refer to our Returns Policy for more details.

5. How can I contact customer service?

You can contact our customer service team by phone at 188-250-47376 or by email at XLKang_jewelry88@outlook.com.

6. How do I initiate a return?

To initiate a return, please contact our customer service team with your order details. They will provide you with further instructions on how to return the item(s) and process your refund or exchange.